Last Updated: August 02, 2025

This Privacy Policy describes how Kostlich Foods ("we", "our", "us") collects, uses, and protects your personal information when you visit or make a purchase from our website hosted on Shopify, accessible at kostlichpickles.com (the “Site”). This Policy complies with applicable Indian laws, including the Information Technology Act, 2000 and its amendments.

By using the Site or providing your personal information, you consent to the terms of this Privacy Policy.

We may collect the following personal information when you interact with our Site:

• Personal Identifiable Information (PII): Name, email, phone number, shipping and billing addresses.
• Order & Payment Details: Order history, mode of payment (note: all payment data is handled securely via Shopify and its integrated payment gateways).
• Account Information: Username, password (if account creation is enabled).
• Usage Data: IP address, browser type, device info, time zone, browsing behavior through cookies and similar technologies.

We collect and use your data to:

• Process your orders and deliver products.
• Send transactional communications (order confirmations, delivery status, etc.).
• Provide customer support and manage returns or issues.
• Improve our products, services, and website experience.
• Send marketing emails or WhatsApp messages (only if you opt in).
• Comply with applicable laws and prevent fraud.

We do not sell your data. We may share your data with:

• Service Providers (such as delivery partners, payment gateways, Shopify, etc.) to fulfill your orders and process payments.
• Legal or Regulatory Authorities if required by law, regulation, court order, or government request.
  
• Marketing & Analytics Partners, only where applicable, and based on your consent.

Your data is stored securely on Shopify’s servers. Shopify uses industry-standard measures including encryption and firewalls to protect your data. We ensure all third-party vendors also comply with reasonable data protection standards.

We use cookies to enhance your shopping experience, track preferences, and analyze traffic. You can choose to disable cookies via your browser settings, but certain features of our website may not function optimally.

Learn more about Shopify cookies here: https://www.shopify.com/legal/cookies.

As per Indian data protection guidelines, you have the right to:

• Access your personal data
• Correct any inaccurate information
• Withdraw consent at any time
• Request deletion of your data (unless retention is legally required)

To exercise these rights, please contact us using the details below.

We retain your personal information only as long as necessary for the purposes listed above or to comply with legal obligations. You may request deletion of your data by contacting us.

Our services are not intended for users under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us their data, please contact us and we will promptly delete it.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such websites. Please review their respective policies before engaging with them.

We may update this policy from time to time. All changes will be posted on this page with the revised date. We recommend reviewing this policy periodically.