Last Updated: August 02, 2025

At Kostlich Pickles, we take great care in delivering high-quality, fresh products. Due to the perishable nature of our food items, we have a strict return and refund policy. Please read the following guidelines carefully.

We do not accept returns on any food products due to health and safety reasons. If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery for a replacement or resolution.

Refunds are only applicable in the following cases

Damaged or Spoiled Products: If the product arrives damaged, spoiled, or contaminated. Wrong Item Received: If you receive an incorrect item in your order. Lost Package: If your package is lost in transit and confirmed undelivered by the carrier.

How to Request a Refund

To request a refund, please email kostlichpickles@gamil.com with the following details:

- Order Number
- Photos of the damaged, incorrect, or spoiled product
- Description of the issue


Approved refund will be credited to the original payment method within 5-7 business days.

Orders can be canceled within 2 hours of placing the order. After this time, orders cannot be canceled as they are already being processed. To request a cancellation, contact us at kostlichpickles@gamil.com as soon as possible.

We do not offer exchanges on food products due to hygiene and safety regulations. If you receive a damaged or incorrect item, we may offer a replacement at our discretion. Replacement will be done within 5-7 Business days.